Solution Architect

Location: Sydney, New South Wales
Job Type: Temporary
Specialisation: Architects
Salary: Negotiable
Reference: CR/006694_1629951372
Contact: Michael Yakunin
Email: email Michael
  • Sydney Location
  • $940 p.d.
  • 12 Month Contract

The role will be responsible for assisting in the development and maintenance of service reference architecture and standards and for designing services or patterns leading to robust, flexible and quality Service Management services and solutions.

Responsibilities:

  • Assists in developing and maintaining Service Strategy
  • Supports Service Owners in defining portfolio specific service strategy & roadmap
  • Assists in defining and qualifying demand for new Service Management services or patterns
  • Supports in ensuring new service or pattern design adherence to specified design blueprints, roadmaps and standards
  • Develops and maintains service specific reference architecture, standards and policies
  • Supports Service Management service strategy translation from Enterprise strategy and assists in maintenance of service strategy for Service Management portfolios
  • Supports in development of portfolio strategy and roadmap
  • Develops Service Management reference architecture, policies and standards and ensures their alignment with the Group policy and standards.
  • Assists service planning in defining and qualifying demand for Service Management services by performing detailed assessment & review from Service Engineering perspective
  • Provides detailed technology inputs to Service Catalogue Management and reviews & ensures information mentioned in Service Catalogue is accurate
  • Performs detailed analysis of Service Design requirements to understand infrastructure feasibility, costing, effort estimates and support required from partners/vendors

Experience:

  • 7+ years experience in IT industry, including 5 years in service management technology roles
  • Machine learning/automation experience
  • ITOM/ITSM experience
  • ServiceNow experience nice to have

APPLY now . Reference number S6