Senior Technical Business Analyst - Service Now

Location: Sydney
Job Type: Temporary
Specialisation: Business Systems/Analysts
Salary: Negotiable
Reference: TR/007708_1634000591
Contact: Sofie Van Stappen
Email: email Sofie

Supporting the delivery phase of a Network Transformation Program, we are looking for two Senior Technical Business Analysts to join one of the Top Tier Banks in Sydney to gather business requirements and produce to support the transition of the new network to BAU.

To be successful in this role, you must have previous experience on large technology network infrastructure programs.


Key Responsibilities

- Gathering requirements, leading workshops to capture current/as-is process

- Refining requirements and creating user stories with proper acceptance criteria, grooming and maintaining the backlog and making sure that requirements are signed off by stakeholders and understood by the development and testing team ready for the sprint

- Writing requirements documentation ready for estimation for budget and project sign-off

- Providing feedback on feasibility and potential options/solutions.

- Assist in showcasing and demonstrating new features and enhancements and assist in any further documentation and training

- Manage and develop stakeholder relationships through effective communication


Capabilities & Experience

- Demonstrated experience as a Technical Business Analyst on large technology network infrastructure programs and projects

- Strong written documentation and process documentation skills

- Excellent listening and communication skills, both written and verbal

- High attention to detail and flexible attitude

- Team player and able to collaborate with others

- (Desired) Knowledge of ServiceNow modules

If this sound like you, APPLY NOW.