Quality Assurance Specialist

Location: Sydney CBD
Job Type: Temporary
Specialisation: Consultants
Salary: Day Rate: Up to $915.00 | WFH and/or CBD
Reference: CR/012667_1658381690
Contact: Steffan Rees
Email: email Steffan
  • Partner Quality Assurance Specialist
  • Initial 6-Month Contract
  • Flexible Arrangements - WFH
  • Day Rate: Up to $915.00
  • Insurance/Government
  • CBD Location
  • Claims | Legal | Service Delivery

Purpose:

Perform QA activities over the 'General Lines Claims Manager' and 'Legal Service Provider Panel' to ensure that service delivery and performance is in line with contractual obligations and agency expectations.

You will be:

  • Drive the quality assurance program plan of activities in line with the Quality Assurance Framework (QAF).
  • Monitor and evaluate Partner service delivery processes and outcomes.
  • Proactively monitor and analyse Partner processes, systems and projects for areas of potential service and contractual risks.
  • Design and develop reporting, utilising data analysis to report, on Partner performance and outcomes/insights.

Desirable skills:

  • Experience working in a similar position preferably within the insurance industry.

Who we are:

The Finite group is a multi-award-winning consultancy recognised across Australia and New Zealand for excellence in recruitment for the technology consultancy space. We have 20 years of year on year success. Our teams specialise in the following areas of technology recruitment (contract and permanent): DevOps | Business Intelligence | Big Data | Analytics | Infrastructure | Engineering | Digital; iOS Android| Front End Development| Back End Development | UX | UI | Research | Project Management | Change Management | AdOps | Service Delivery |

What's next?

If you would like to be considered please apply for the role by clicking the apply button! (Reference S14)