Platform Support Analyst

Location: Melbourne CBD
Job Type: Permanent
Specialisation: Help Desk & IT Support
Salary: AU$65000 - AU$68000 per annum
Reference: PR/008154_1636071681
Contact: Eryn Button
Email: email Eryn

About the company:

Our client is a market leader in Sydney with a global reputation. Employing only the best in the industry, join a team that celebrates and rewards their staff, offers the best possible training, internal progression and development opportunities. They have strong client base including many of Australia's largest companies, and has a wealth of local expertise. Our client is seeking an experienced Platform Support Analyst to join this high performing team on a Fixed-Term basis.

The Role:

Based in Melbourne CBD, the role will be responsible for delivering systems support and analysis for a number of business systems. Your daily duties and responsibilities include but are not limited to;

  • Delivering an exceptional level of customer service on all enquires
  • Provide application & technical support in resolving and troubleshooting issues
  • Help users resolve application issues
  • General ad hoc
  • Establish internal and external access connections to several business systems
  • Maintain the BAU ticketing system
  • Assist testing processes


The ideal candidate will possess the following;

  • Prior experience in an IT support role is desired
  • University degree or equivalent experience in the field of Business Systems, Information Technology or equivalent
  • Strong communication skills both written and verbal
  • A high level of organisational skills and high attention to detail
  • Ability to work individually and within a team
  • Takes a systematic, disciplined and analytical approach to problem solving
  • Must be resilient, motivated and energetic

The Benefits:

  • Fixed-term Contract role with opportunity to turn permanent
  • Flexibility and WFH options
  • An attractive and competitive salary on offer
  • Excellent career development & internal progression
  • Join a highly reputable global team that will catapult your career

To Apply:

Click "Apply Now"

Call Eryn Button on 0411867493 for a confidential discussion or email your CV to