Infrastructure Specialist

Location: Victoria
Job Type: Permanent
Specialisation: Networks & Systems Administration
Salary: Negotiable
Reference: PR/008584_1637727113
Contact: Mary-Ann Waterstone
Email: email Mary-Ann

We have a permanent opportunity for an infrastructure specialist to be part of a talented and close-knit team.

You will be required to manage, maintain and support an enterprise environment in ensuring the availability of the services to the Asia Pacific support offices.

This is a hands-on role that requires a self-starter who can work autonomously within a team environment.

Some of your key responsibilities will be:

  • Providing technical expertise for core infrastructure, including but not limited to:
  • - Azure/Office 365 - AAD, Exchange Online, Intune, Teams
  • - Microsoft System Centre Configuration Manager
  • - Server 2012/2016/2019 and Windows 10
  • - Active Directory and Group Policy
  • - Remote desktop services
  • Manage and proactively maintain all responsible system
  • Help produce appropriate infrastructure designs and technical specifications in line with defined processes to support the development of new and improved system
  • Adhering to Infrastructure policies and processes (e.g. Change Management) as well as identifying potential risks within the IT environment and reporting accordingly
  • Conducting training & mentoring of junior team members along with ensuring documentation is accurate and well maintained
  • Following ITIL based ITSM practices and ensuring all incidents, problems and service requests are managed to agreed service levels

To be considered, you must demonstrate the following:

  • Microsoft Certified Professional qualifications (MCP / MCSE / MCITP / MCSEI / MCITPI / MCSA
  • 5+ years' experience working with Microsoft stack (O365, Windows platform, Azure
  • Investigative skills to identify and solve potentially complex problems
  • Translate technical issues into understandable business language for end-users
  • Identifying and escalating situations requiring urgent attention
  • Experience with Commvault, Symantec VIP and OneIdentity
  • Experienced in reporting to senior leads and creating product roadmaps

Reference: M33