Business Analyst

Location: Canberra
Job Type: Temporary
Specialisation: Business Systems/Analysts
Salary: Negotiable
Reference: CR/007601_1633495725
Contact: Jeremy Nilsvang
Email: email Jeremy


Finite is an Australian owned award-winning independent ICT recruitment company that currently supplies to many of the country's largest banks, telecommunications, commercial and State and Federal Government organisations. Finite has offices in Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Auckland and Wellington.

The Role:

Finite is looking to engage a Business Analyst to work in a multidisciplinary team of business analysts, service designers and policy writers, analysing the business by balancing user and business perspectives.

The key responsibilities include:

  • Plan and document user interviews, eliciting both high level and detailed business problems and analysing root causes
  • Analyse and improve user experience, taking the viewpoint of the end user
  • Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels
  • Managing stakeholder groups to develop a partnership with the business and foster a productive working environment
  • Transform defined business needs into outcomes and problem statements (not technical requirements), for large scale Government applications and complex systems
  • Communicate well, using professional judgement to evaluate risks and in the context of a complex and changing environment
  • Perform additional duties or assume responsibility of functions as directed by the Management from time to time
  • Foster a positive workplace culture
  • Assist in mentoring and upskilling less experienced team members
  • Provide analysis on complex issues and contribute to the management, preparation and coordination of policy formulation and/or project management.
  • Perform additional duties or assume responsibility of functions as directed from time to time

The successful applicant would be required to have:

  • Five plus years experience as a Business Analyst
  • Proven ability to deliver in a project and program environment under limited guidance
  • Proven ability to plan, run and document user interviews with open ended engagement, eliciting both high level and detailed business problems and analysing root causes.
  • Proven ability to translate business and user needs, using various methods and drawing out technical outcomes in line with user outcomes
  • Experience taking the viewpoint of the user then analysing and improving a user's experience or user's journey when interacting with services.
  • Experience with software implementation
  • Knowledge of system integration with the ability to analyse which systems can be brought together and work together
  • Proven ability to work as part of a collaborative and highly motivated team
  • Proven ability to identify and plan capability maturity improvements and business process improvements
  • Strong communication skills, with the ability to translate between business and technical terminology
  • Proven ability to communicate with influence, negotiate outcomes and manage complex stakeholder relationships
  • Demonstrated personal drive and integrity whilst achieving results within legislative parameters
  • Experience in and desire to mentor and up-skill less experienced team members
  • Demonstrated personal integrity whilst achieving results within legislative and policy parameters
  • Relevant tertiary qualifications or requisite experience
  • Knowledge of, or ability to, quickly gain knowledge of Australian electoral law and practice.

How to apply:

Please hit the apply button or email your resume to and for more information contact Jeremy at the Finite Group on 02 6243 6477.

Finite actively encourages applications from Aboriginal and Torres Strait Islander people.