Application Support Analyst - Retail

Location: Victoria
Job Type: Permanent
Specialisation: Help Desk & IT Support
Salary: AU$110000 - AU$120000 per annum + package - experience dependant
Reference: PR/009397_1651464985
Contact: Hannah MacLeod
Email: email Hannah

The Client

Our client is an ASX listed retail company with a huge Australian and New Zealand footprint. They are currently going through a complete IT transformation across every aspect of the business. They are investing a substantial sum into this project. They are looking for an experienced Application Support candidate to join the team, and assist in supporting the continuous growth at a store level.

The Role

Your role will be to investigate and resolve application issues across the company. It is a permanent role, only available due to an internal promotion.

This role will involve:

  • 2nd and 3rd level support
  • Providing Quality testing
  • Application support of SIT and UAT
  • Post deployment validation

Skills and Experience

We are seeking a candidate with previous retail-based Application Support experience.

This candidate will have:

  • a tertiary qualification in IT or equivalent
  • demonstrated success in 2nd or 3rd level application support service delivery in a Retail company
  • strong understanding of POS/Supply Chain/Inventory/Financial applications
  • Intermediate to Advanced SQL skills
  • Strong communication skills


  • Excellent work life balance - WFH 2-3 days per week
  • Plenty of opportunity for career progression
  • Well balanced culture - mixed demographics
  • Casual attire in office
  • Great eastern suburbs location - MUST BE MELBOURNE BASED

For more information call Hannah on 0413 248 431

All conversations will be held in strict confidence.

Respectfully, only Australian Citizens or Permanent Residents need apply.